Privacy Policy for Check-ups
For your convenience, we have provided a translation of this page below. This translation is for informational purposes only, and the binding version of this page is the German version.
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Introduction
With the following privacy policy, we would like to inform you about what types of your personal data (hereinafter also briefly referred to as "data") we process for what purposes and to what extent.

This privacy policy applies to all processing of personal data carried out by us in connection with the use of check-up or screening services. These services are provided for the respective end users, are based on individual consent declarations with them, and are therefore not connected to the data protection agreements concluded with our business partners or employing companies.

The terms used are not gender-specific.
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Controller
HealthCaters GmbH
Stresemannstr. 123
c/o WeWork
10963 Berlin
Germany

Authorized representative: Tatyana Eliseeva
Email address: tatyana.eliseeva@healthcaters.ai
Contact data protection officer: dataprivacy@healthcaters.ai
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General Information on Data Processing

Scope of Data Processing

We generally process personal data of our users only to the extent necessary to provide our content and services. The processing of personal data of our users regularly occurs only with the user's consent. An exception applies in cases where prior obtaining of consent is not possible for factual reasons and the processing of data is permitted by legal regulations.

In the context of our processing of personal data, data may be transmitted to other entities or companies and disclosed to them. In such cases, we observe legal requirements and conclude appropriate agreements to protect your data with the recipients of your data.

Legal Basis for Processing

Where we obtain consent from the data subject for processing operations of personal data, Article 6(1)(a) EU General Data Protection Regulation (GDPR) serves as the legal basis. For the processing of personal data necessary for the performance of a contract to which the data subject is party, Article 6(1)(b) GDPR serves as the legal basis. This also applies to processing operations required for the implementation of pre-contractual measures.

Where processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Article 6(1)(c) GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) GDPR serves as the legal basis.

If processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Article 6(1)(f) GDPR serves as the legal basis for processing.

Storage Duration and Data Deletion

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to exist. Storage may also occur if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. Blocking or deletion of data also occurs when a storage period prescribed by the mentioned norms expires, unless there is a necessity for further storage of the data for concluding or fulfilling a contract.
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Overview of Processing Activities
The following overview summarizes the types of processed data and the purposes of their processing and refers to the affected persons.

4.1. Provision of Health Services

Scope of Data Processing

Health data entered by users is processed to display evaluations of relevant medical parameters and health risks, as well as to inform users about relevant health programs.

The following categories of persons are affected by this data processing:
The following data is collected:
Data transmission occurs to the following recipients outside our organization:

Legal Basis and Purpose of Data Processing

The collection and processing of user profile and health data is absolutely necessary to generate health-relevant evaluations and assign them to the respective users. The legal basis for processing personal data for providing Health Checkup services is the existence of relevant user consent according to Article 6(1)(a) GDPR.

Storage Duration and Objection

Data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of collection for providing health services, deletion will be carried out immediately as soon as the user account is closed by the user. Extended storage is possible; in this case, however, remaining data will be completely anonymized so that later assignment to the user is no longer possible.

4.2. Integration of Wearables

Scope of Data Processing

Users can separately consent to allow additional data from the use of wearables (e.g., smartwatch) to be included in the health evaluation.

The following categories of persons are affected by this data processing:
The following data is collected:
Data transmission occurs to the following recipients outside our organization:

Legal Basis and Purpose of Data Processing

The collection and processing of user profile and health data is necessary to generate health-relevant evaluations and assign them to the respective users. For the use of additional wearable data that goes beyond the provision of the basic Health Check-Up, users give separate consent. The legal basis for processing personal data for providing these services is the existence of relevant user consent according to Article 6(1)(a) GDPR.

Storage Duration and Objection

Data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of collection for providing health services, deletion will be carried out immediately as soon as the user account is closed by the user. Extended storage is possible; in this case, however, remaining data will be completely anonymized so that later assignment to the user is no longer possible.

4.3. Scheduling Examination Appointments

Scope of Data Processing

If requested by the organizer, HealthCaters offers users the opportunity to book appointments for health examinations during (corporate) events.

The following categories of persons are affected by this data processing:
The following data is collected:
Data transmission occurs to the following recipients outside our organization:

Legal Basis and Purpose of Data Processing

The collection and processing of this data is necessary to manage appointment bookings for user profiles during events. For the use of this appointment booking service, users give separate consent. The legal basis for processing personal data for providing these services is the existence of relevant user consent according to Article 6(1)(a) GDPR.

Storage Duration and Objection

Data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of data collection for using appointment booking services, deletion will be carried out 12 months after the last booking.

4.4. Ensuring Availability and IT Security

Scope of Data Processing

The processing of additional data is necessary to monitor and ensure the availability and IT security of our IT infrastructure.

The following categories of persons are affected by this data processing:
The following data is collected:
Data transmission occurs to the following recipients outside our organization:

Legal Basis and Purpose of Data Processing

The temporary storage and processing of this data is necessary to enable the provision of services to users. The user's IP address must be stored for approximately the duration of use. Further storage and processing occurs to ensure the functionality of the platform, for the purpose of technical optimization, or to ensure the information technology security of our systems (e.g., to prevent overloads during DDoS attacks). These purposes constitute the legitimate interest according to Article 6(1)(f) GDPR.

Storage Duration and Objection

Data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of collection to ensure performance and IT security, deletion will be automatically carried out after 12 months. Data collected by AppSignal will be automatically deleted after 30 days.

4.5. User Communication and Service Improvement

Scope of Data Processing

The following data is processed to communicate with end users, to obtain user opinions, and to improve the usability of the platform.

The following categories of persons are affected by this data processing:
The following data is collected:
Data transmission occurs to the following recipients outside our organization:

Legal Basis and Purpose of Data Processing

The temporary storage and processing of this data serves to obtain user opinions and feedback and is necessary for improving the usability of the application. For example, faulty functions or unused functionalities can be more easily identified and improved. These purposes constitute the legitimate interest according to Article 6(1)(f) GDPR.

Storage Duration and Objection

Data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of collection for service improvement, deletion will be carried out immediately as soon as the user account is closed by the user. Data collected by Smartlook will be automatically deleted after 12 months. Extended storage is possible; in this case, however, remaining data will be completely anonymized so that later assignment to the user is no longer possible.
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Rights of Data Subjects
If personal data concerning you is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller.

Right to Information

You may request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing exists, you may request information from the controller about the following:
Furthermore, you have the right to request information about whether the personal data concerning you is transferred to a third country. In this context, you may request to be informed about the appropriate safeguards pursuant to Article 46 GDPR in connection with the transfer.

Right to Rectification

You have a right to rectification and/or completion if the processed personal data concerning you is inaccurate or incomplete. The controller must make the rectification without delay.

Right to Restriction of Processing

Under the following conditions, you may request the restriction of processing of the personal data concerning you:
If processing of the personal data concerning you has been restricted, such data may, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest. If the restriction of processing has been restricted according to the above conditions, you will be informed by the controller before the restriction is lifted.

Right to Erasure

You may request that the controller delete the personal data concerning you without delay, and the controller is obliged to delete this data without delay, provided that one of the following reasons applies:

If the controller has made the personal data concerning you public and is obliged pursuant to Article 17(1) GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that you, as the data subject, have requested the erasure of all links to, or copies or replications of, those personal data..

The right to erasure does not apply to the extent that processing is necessary:

Right to Notification

If you have exercised the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to communicate this rectification or erasure of the data or restriction of processing to all recipients to whom the personal data concerning you have been disclosed, unless this proves to be impossible or involves disproportionate effort. You have the right vis-à-vis the controller to be informed about these recipients.

Right to Data Portability

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used, and machine-readable format. Furthermore, you have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:
In exercising this right, you furthermore have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. Freedoms and rights of other persons may not be adversely affected thereby. The right to data portability shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller..

Right to Object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR.

The controller shall no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.

Where personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing. If you object to processing for direct marketing purposes, the personal data concerning you shall no longer be processed for such purposes.

You have the right to revoke your data protection consent declaration at any time. The revocation of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR..

The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Article 78 GDPR.
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Updates to the Privacy Policy
We ask you to regularly inform yourself about the content of our privacy policy. We adapt the privacy policy as soon as changes in legal provisions or our data processing activities make this necessary. We will inform you as soon as the changes require a cooperative action on your part or any other individual notification becomes necessary.
Published: July 2025